Last updated: January 2025
1. Introduction
TravelPulsePro ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our travel management platform.
2. Information We Collect
Personal Information
- Name, email address, phone number, and job title
- Company information and travel preferences
- Payment and billing information
- Travel booking details and history
Usage Information
- Platform usage analytics and performance data
- Device information and browser details
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information to:
- Provide and improve our travel management services
- Process bookings and manage your account
- Communicate with you about services and support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and prevent fraud
4. Information Sharing
We may share your information with:
- Travel service providers to complete bookings
- Payment processors for transaction handling
- Service providers who assist in platform operations
- Legal authorities when required by law
5. Data Security
We implement industry-standard security measures including encryption, secure data transmission, and regular security audits to protect your information.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data (right to be forgotten)
- Restrict or object to processing
- Data portability
- Withdraw consent
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Travel records are typically retained for 7 years for accounting purposes.
8. International Transfers
Your data may be processed in countries outside the EU. We ensure adequate protection through standard contractual clauses and other approved safeguards.
9. Cookies and Tracking
We use cookies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.
10. Contact Information
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at:
Email: [email protected]
Address: Data Protection Officer, TravelPulsePro, [Company Address]
11. Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via email or platform notifications.